![](https://demo.optix.site/media/wysiwyg/Group_55.png)
![](https://demo.optix.site/media/wysiwyg/Group_55.png)
Shipping
UPS International
from $19
7-14 Business Days
Australia Post
from $10.95
7-14 Business Days
Canada Post
$9.95
7-14 Business Days
Returns & Replacements
14-Day Free Returns
Return for a one-time replacement pair of equal or lesser value, or request a full refund within two weeks of receiving your order!
365-Day Guarantee
You’re eligible for a one-time replacement pair within 12 months (P.S. This only applies to products with noticeable defects in the craftsmanship).
Returns & Replacements Policy
Credits and replacement pairs are nonrefundable. Both warranties (14-Day Free Returns and 365-Day Guarantee) do not cover damage and/or return requests caused by accidents, negligence, or improper care. You need to ship the item(s) back and notify our customer service team to initiate the refund or replacement. A shipping fee may apply for a one-time replacement.
Replacing Your Eyewear
You can send a request for a replacement pair with the same order details, or contact our customer service team if you want to change your order details. The next request for a different product in the same order can be sent after the previous request is complete. You may use up to $50 Credits per order.